Game Help
Merch Help
In-Game Purchases
Have questions or need help with the game? The official Discord server offers several support channels that can assist you: Join Official Discord Server
Frequently Asked Questions
1 How do I redeem my DLC code?
Please visit the Redeem DLC guide available on the official website for DLC redemption instructions.
2 Can I sell DLC codes to other players?
No. This is considered buying and selling goods outside of 99 Nights in the Forest, which is not allowed in any way and may put your account at risk.
3 "Invalid Code" error when submitting my code in-game
Make sure you are entering the code correctly, ensuring all "scratch-off" material is gone and that you are reading the letters/numbers correctly. Try different combinations based on similar-looking numbers and letters.
4 "Code Already Used" error when submitting my code in-game
Please check in-game to ensure you did not already redeem the DLC code. If the code was already redeemed, most likely you used it before on another account, it was entered into the game incorrectly, or the reward is already on your account.
Merch DLC
Have questions or need help with DLC? Scroll down for answers to frequently asked questions.
Frequently Asked Questions
1 How do I redeem my DLC code?
Please refer to in-game documentation or the official Discord for details: Join Official Discord Server
⚠︎ Note: You must enter the game within 24 hours of redeeming a code, or the code will expire and need to be re-entered!
2 Can I share my DLC with friends?
DLC codes are unique and can only be used once. Sharing your code with others will not work.
3 I can't read my DLC Code after scratching it off
You may not have scratched it off enough to reveal a readable code. Use a coin or your nail to ensure you completely remove all of the "scratch-off" material.
4 The DLC Token is missing from my product
Please make sure you have checked all of the contents of the packaging, including behind and inside of things.
5 "Invalid Code" error when submitting my code in-game
Make sure you are entering the code correctly, ensuring all "scratch-off" material is gone and that you are reading the letters/numbers correctly. Try different combinations based on similar-looking numbers and letters.
6 "Code Already Used" error when submitting my code in-game
Please check in-game to ensure you did not already redeem the DLC code. If the code was already redeemed, most likely you used it before on another account, it was entered into the game incorrectly, or the reward is already on your account.
Contact Us
Still having issues with your DLC? We're sorry to hear that. Reach out to us via the DLC Help Form. Our support team is happy to assist you.